INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What kind of customisation do you support?

We support product function customisation, appearance customisation, and mobile APP and web server customisation. Also we can interface with your company's data server.

Do you have any requirements for the quantity of customisation?

We need more than 1000 units for the number of customised products, the specific requirements will be changed according to the actual situation.

What does your quotation refer to?

Our quotation is worth the price of the product.

What are your shipping methods?

We use logistics or express delivery according to the size of the actual amount of goods.

Do we need to provide local network band for customised products?

Yes, we will arrange for sample test or equivalent products for testing first if we have samples.

Do your products contain all the certifications?

Our products contain part of the certification, if there is a need we will cooperate with you to carry out product certification.

How long does it normally take to customise the product?

According to the difficulty of the product usually takes one month.

How long is the warranty of your products?

Our products are guaranteed for 12 months.

Do you have network data card to provide?

Yes, we do, if there is a need we can communicate with you according to your country network procurement

INFORMATION ABOUT US

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